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Shipping policy
Distribution Policy
Due to the COVID-19, express delivery may be affected to varying degrees. For details, please contact the post office in your region
Shipping Carrier
Our company is in partnership with some of the best shipping services like FedEx, USPS, UPS and DHL carrier. Therefore, you do not have to worry about the shipping at all. Moreover, some of the salient features of our delivery system include:
Standard Shipping
The standard shipping time is within 10 to 18 working days. The tracking number will be provided to you once the item is shipped to you (in about 3 working days.). The tracking number can be used to track the order after 24 hours of receiving the tracking number.
Expedited shipping
Fast track shipping option is available for an additional cost of $30 only. The item will be shipped to you within 5 to 7 business working days. However, make sure that a fast shipping option is available at checkout as this option is not available for all products.
1、Delivery range
Koonv online store delivery service available for worldwide shipping.
2、Shipping time
Generally, we will ship your order within 2 to 3 days of confirmation. When possible, we will arrange shipment as soon as possible.
3、Delivery Service
We will send by China Post, UPS, Fedex, DHL, TNT, etc. according to the delivery area of the order.
4、Order Tracking
You will receive an email with a postal code after your order is shipped. Please visit the courier’s website and check the delivery status by the mail number. Please note that you will not be able to check the delivery status until you receive the postal code.
5、Shipping Cost
Destination Shopping full Postage（$）
Hong Kong, Macau
< $100
>= $100
Free
Singapore
< $100
>= $100
Free
Taiwan, Thailand, Vietnam,
Philippines, Indonesia,
South Korea, Australia,
France, Netherlands,
Spain, Sweden, Germany,
Switzerland, United Kingdom
< $100
>= $100
Free
United States
< $100
>= $100
Free
Malaysia
< $100
>= $100
Free
Other places
< $100
>= $100
Free
# Because of the impact of the epidemic, international carriers have adjusted their freight rates significantly, so it is relatively difficult to adjust freight rates.
Customs regulations and duties may vary from one shipping destination to another. If you have questions or would like to know the amount of duty, please contact your local customs office. If you have questions about this matter, please contact our customer service.
If you have any enquiries or questions, please feel free to email us huiyue@godd.shop.